Daniel Achebe - CRM Manager
Professional Profile
Career Summary
May 2017 – Present
Glow Cosmetics, London
CRM Manager
Outline
Manage client relations for a fast-growing sustainable beauty brand with an annual revenue of just over five million pounds, working with the sales and marketing teams to put effective CRM strategies in place.
Key responsibilities
Work with account managers to develop and run targeted CRM campaigns for a diverse client portfolio
Monitor industry trends and consumer demand, and research new clients to grow the database
Use CRM systems to track campaign progress and manage multiple client accounts at once
Act as the first point of contact for client queries and concerns
Key achievements
Replaced telephone after-care with an online B2B programme, improving process efficiency by 70%
Led a regional campaign focused on building relationships with independent start-ups, increasing database revenue potential by an estimated 15%
Aug 2012 – May 2017
Simple Ltd, London
Client Relationship Officer
Outline
Worked within the CRM team at a well-known UK skincare company, building and maintaining relationships with national retail clients.
Ran the quarterly account reviews for the three largest retail accounts
Introduced a shared client-issues log that cut repeat complaints by a third
Education
2009 – 2012
BA (Hons) Marketing
University of Leeds, Leeds
First Class
Core Qualifications
- System optimisation
- Business development and outreach
- B2B and B2C client care
- CRM campaign delivery
- Account management
- Client acquisition
About the Meridian template
Meridian pairs a white main column with a softly tinted sidebar that holds the photo, the contact list and your core skills. The header sets your name and title on a single line over a rule, and each role runs its dates in a bold left column beside the employer, so a long career reads as a timeline without a single decorative flourish.
Read the crm manager resume shown hereDaniel Achebe’s resume in full, with notes on why each part works.How it is built
- Name and job title on one line, separated by a dash, over a hairline rule
- Plain bold title-case headings with no rule, larger in the main column than the sidebar
- Dates alone in a bold left column beside the employer and role, with the description beneath
- A tinted sidebar with a square photo at the top, then the icon contact list and skills
- Style
- Professional · Corporate
- Best for
- Marketing & Sales · Business · Customer Service
- Career stage
- Mid Level · Senior / Executive
- Layout
- Two Column · With Photo
- Photo
- Includes a photo
Templates with a similar look
These share at least one style with Meridian, so they are the closest alternatives if the proportions here are not right for your history.
- TerracottaOne warm colour for the name, headings and every employer line, grey for the rest, and skills as ruled rows
- JuniperA centred name in sage capitals, a square portrait and dark skill bars
- AzureA full-width accent band with labelled contact, a grey summary strip and ruled entry rows
- GlacierA pale panel down the right, accent headings over grey rules, and the earlier roles in one line each
- PewterSpaced serif capitals beside a round portrait, grey heading blocks and a heavy rule under the head
- DenimA navy column with the name highlighted, a ringed portrait and icon-and-label bands on both sides
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