Bianca Ferreira
Receptionist
Receptionist with three years on the front desk of busy clinics, keeping a diary of four clinicians full and a waiting room calm. Handles around 120 calls a day, the monthly recall list and the supplier orders, and is looking for a front-office role in a larger practice.
Sep 2024 to Present
Receptionist
Riverbend Dental–Portland, OR
- Answer around 120 calls a day and book, move and confirm appointments for four clinicians, with the diary at 96% of capacity this year
- Run the recall list each month and brought 140 lapsed patients back in over the last twelve
- Take payments, post them to Dentrix and reconcile the till against the day sheet at every close
Oct 2023 to Aug 2024
Front Desk Assistant
Northgate Family Medicine–Beaverton, OR
- Checked in around 60 patients a day, verified insurance and collected co-pays
- Kept the supply cupboard stocked from two vendors and cut the monthly order by 15% by moving to a standing order
- Sorted and answered the shared inbox so no message waited longer than a working day
Jun 2023
Associate of Applied Science: Office Administration
Portland Community College–Portland, OR
Jun 2021
High School Diploma: General Studies
Lincoln High School–Portland, OR
- Appointment scheduling
- Multi-line phones
- Patient check-in
- Dentrix and Epic
- Insurance verification
- Supplier ordering
- Set up the text-message reminder system that cut no-shows from 11% to 4% in its first quarter
- Named employee of the quarter twice in 2025
About the Agenda template
Agenda is the resume that reads as a table, set under a centred head: the name in bold small capitals in the accent, a round portrait held against the top right corner, and under the name the address on one centred line with the phone and email on the next divided by a dash. Every section, one the writer adds included, opens under a small-capitals label in the accent with a thin accent rule running from the label to the right margin. Below each heading the page has a narrow left column that carries only dates, reading Aug 2023 to Present, and a wide column that carries everything else: a role as its title in bold over the employer and city, then its bullets; a degree as the award and its field after a colon in bold over the school and its city; the objective and the skills, two to a row over segmented bars, sitting in the wide column with the date column left empty. It suits a receptionist, an office assistant or anyone early in an administrative career who wants a photograph and a page a reader can scan down one dated margin.
Read the receptionist resume shown hereBianca Ferreira’s resume in full, with notes on why each part works.How it is built
- The name centred in bold small capitals in the accent, with a round portrait held against the top right corner of the page
- The address on one centred line under the name, and the phone and email on the next divided by a dash, with no icons
- Every heading a small-capitals label in the accent with a thin accent rule running from it to the right margin, a section the writer adds included
- A narrow left column that carries only dates, reading Aug 2023 to Present, beside a wide column that carries every entry and its bullets
- A degree as the award and its field after a colon in bold, over the school in bold and its city in a lighter weight
- Skills two to a row in the wide column, each name over a bar broken into five segments
- Style
- Simple · Professional
- Best for
- Admin & Office · Customer Service · Business
- Career stage
- Entry Level
- Layout
- Two Column · With Photo
- Photo
- Includes a photo
Templates with a similar look
These share at least one style with Agenda, so they are the closest alternatives if the proportions here are not right for your history.
- RosterThe plain biodata page: labelled contact lines, a bordered passport portrait and a personal-details table
- TerracottaOne warm colour for the name, headings and every employer line, grey for the rest, and skills as ruled rows
- JuniperA centred name in sage capitals, a square portrait and dark skill bars
- AzureA full-width accent band with labelled contact, a grey summary strip and ruled entry rows
- GlacierA pale panel down the right, accent headings over grey rules, and the earlier roles in one line each
- PewterSpaced serif capitals beside a round portrait, grey heading blocks and a heavy rule under the head
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