Naomi Okafor
Operations Manager
Contact
Profile Summary
Operations manager with nine years across food distribution and third-party logistics, responsible for a 140-person site and its supplier network. Runs the floor on measured process rather than firefighting, and has taken two sites through their first clean audit.
Skills
- Warehouse operations
- Demand planning
- Lean and continuous improvement
- Supplier management
- Health and safety compliance
- SAP and WMS reporting
Languages
English: native
Igbo: fluent
French: intermediate
Certifications and Training
- APICS Certified in Planning and Inventory Management, 2024
- IOSH Managing Safely, 2022
- Lean Six Sigma Green Belt, 2020
Professional Experience
Kestrel Foods
Operations Manager
Chicago, IL | Apr 2021 – Present
- Run a 140-person distribution site against a 92 percent on-time-in-full target, held at 96 percent for eight quarters
- Cut overtime spend by 22 percent by rebuilding the shift pattern around demand rather than headcount
- Took the site through its first clean BRC audit with no major non-conformances
Northgate Logistics
Operations Supervisor
Joliet, IL | Jan 2019 – Mar 2021
- Supervised three shifts and 45 staff across inbound, pick and dispatch
- Introduced a daily stand-up and a single board of KPIs, cutting mis-picks by a third
Bluewater Freight
Operations Coordinator
Chicago, IL | Sep 2017 – Dec 2018
- Coordinated carrier bookings and resolved the exceptions before they reached the customer
- Built the weekly cost-per-pallet report the depot managers still use
Education
BSc in Supply Chain Management
DePaul University
Chicago, IL | Sep 2013 – Jun 2017
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Read the operations manager resume shown hereNaomi Okafor’s resume in full, with notes on why each part works.How it is built
- A band split between a pale accent wash and plain paper, divided where the columns divide
- A large circular photo drawn wide enough to straddle the accent bar beneath it
- The job title in white on a solid accent bar the full width of the page
- A tinted left column running the whole height of the page, not just behind its sections
- Headings in dark capitals over a two-pixel accent rule
- Skills and languages led by a tick instead of a bullet or a rating
- Style
- Modern · Creative
- Best for
- Business · Admin & Office · Customer Service
- Career stage
- Mid Level · Senior / Executive
- Layout
- Two Column · With Photo
- Photo
- Includes a photo
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