Lucas Pham
Senior Product Analyst
Professional Summary
Work History
Senior Product Analyst
Apr 2021 – Present
Atlassian-Austin, TX
Own the analytics stack for Jira's growth team — monitoring 12 core activation and retention metrics
Identified a 22% friction point in the onboarding funnel; the fix improved 30-day activation by 11%
Built a self-serve Looker dashboard used by 150+ non-technical stakeholders weekly
Product Analyst
Aug 2018 – Mar 2021
HubSpot-Boston, MA
Tracked and reported on north-star metrics for the CRM product suite across 4 segments
Ran A/B tests on pricing page and onboarding flow that generated $1.2M incremental ARR
Education
BSc Information Science, 2014 – 2018
University of Texas at Austin-Austin, TX
Contact
Skills
- SQL
- Python (pandas)
- Looker / Tableau
- A/B Testing
- Product Analytics
Languages
English — native
Vietnamese — fluent
Sharp template
Lucas Pham, Senior Product Analyst
Lucas Pham is a product analyst with six years at Atlassian and HubSpot, turning funnel and retention data into product decisions. The resume is aimed at a senior analytics role and is built around three numbers the summary states up front.
Why this resume works
- The summary quantifies dashboard adoption, revenue leakage found and time-to-insight saved, which gives the reader the whole value proposition in three clauses.
- The Atlassian onboarding bullet links the finding (a 22% friction point) to the outcome (an 11% lift in activation), which is the cause-and-effect shape analysts are hired for.
- The HubSpot testing bullet states incremental annual recurring revenue in dollars rather than a percentage, so the result cannot be read as small.
- Tools are named in the skills list with their alternatives in brackets, which helps keyword matching without padding the list.